Indramat drives hardly ever fail, and Indramat servos can run without service long after the 10-year lifespan of their lifetime lubricated bearings. You may eventually need service for your Indramat drives, controls, or servos, however. There are a few things that you should know if you’re considering Indramat replacement or repair.
Indramat doesn’t supply parts to third parties.
Indramat repair is a perfectly good option when your servos stop working. It’s important to realize, however, that Indramat has never provided third parties with Indramat replacement parts. This means that most third party Indramat repair houses are using salvaged parts, generic equivalents, or whatever they can get their hands on.
A poor quality repair, or even a decent repair using generic parts, compromises the efficiency, the quality, and the safety of your motion control system.
There’s no such thing as new
Buying Indramat products from most third party vendors can be tricky. Always make sure that you know exactly what you are getting, and be sure to ask questions if an Indramat product is advertised as “New”. New Indramat servo motors haven’t been made for nearly two decades.
The biggest risk in buying from third parties is that you don’t know the history of the part that you’re buying. The scuffs, scratches, dents, and dings on used or pre-owned Indramat servos don’t tell the whole story. Be picky, be choosy, and be skeptical.
Indramat servos that have been factory refurbished, factory repaired, or factory remanufactured, however, are reliable. They actually come with a warranty.
Indramat replacement isn’t your only option.
Sometimes you don’t need to replace your Indramat drive, servo motor, or control. Many Indramat error codes can be cleared with little fuss if you have the knowledge and experience to troubleshoot the error. We can help you with Indramat error troubleshooting directly over the phone.
Also, replacement may not be necessary even if you have a defective unit. Assuming that your drive or motor hasn’t been fiddled with by an inexperienced third party, an Indramat factory repair or Indramat reman can restore your unit to like new condition. Factory repair and reman services are performed by trained Indramat specialists, and your unit comes back to you with a brand new factory warranty.
Call 479-422-0390, or contact us online, for more information about Indramat replacement and Indramat repair services.