It turns out that while the reliability of Indramat products is a great quality it creates an obstacle. Indramat products rarely fail, which is why it’s such a big problem if your Indramat system ever does fail — no one knows how to fix them.
The reliability paradox
Indramat motion control systems are known for quality and reliability. This is why legacy Indramat drives, motors, and controls are still used in factories all over the world, despite the fact that Indramat production ceased over two decades ago. Many of theses systems outlasted their original operators who have since retired or moved on to different work.
This reliability is a good thing. You want your machinery to work the way that it’s supposed to work. It should start every time and run smoothly without any unwanted variation.
However, set-it-and-forget-it machinery does have one major drawback. You never have opportunities to repair or troubleshoot machinery that never breaks down.
This is a fair trade-off. Given the choice, machine operators would rather lack the skill to repair a machine that never breaks than be an expert at fixing an unreliable servo motor.
But what do you do when your Indramat system fails you?
Call 479-422-0390 for immediate Indramat service or support
The good news is that you don’t need to be an expert in Indramat repair or troubleshooting because there are people who who do this for a living. Repairing Indramat products is a skill that requires specialized training and equipment.
We offer factory repair services with 24-hour turnaround, and we can troubleshoot Indramat errors directly over the phone. Professional support is the fastest, most efficient, and most reliable option when it comes to fixing your motion control system.
Call 479-422-0390 for immediate emergency support, or contact us online.