Indramat made some of the best servos, drives, and controls money could buy. These products are no longer manufactured new, but many factories still run Indramat motion control systems. Despite the fact that Indramat servos rarely require maintenance, you may eventually encounter errors. The first thing you need to do is check the Indramat manual.
Check your Indramat manual when there’s a problem.
When you’re confronted with an error code or warning message, your Indramat manual is your best friend. Indramat manuals contain information about system operation and use. The troubleshooting guide contains a list of potential causes and remedial actions for fault codes. The causes are listed in order from the most likely cause to the least likely; this means you should always start at the top of the list and work your way down.
In an ideal world, you always have access to the Indramat manuals for your specific products and firmware. Of course, seldom-used manuals are easy to misplace. Maybe you inherited your system and never had the product manuals in your possession.
We’re happy to provide our customers with the necessary Indramat manual or troubleshooting guide. Simply request a replacement Indramat manual for your product and/or firmware.
Call us when you need Indramat support.
Resolving Indramat error codes doesn’t always require repairs or replacement units. Sometimes, clearing fault codes is as simple as referring to the manual and hitting the reset button or replacing a defective cable. Of course, not all errors are resolved with the press of a button. Having the manual handy can help you diagnose the error, but it doesn’t always help you fix the problem.
Your Indramat manual can tell you what remedial actions to take, but that doesn’t mean you have the tools, skills, or experience to fix the issue. More serious faults and error codes call for Indramat specialists; that’s where we come in.
If you can’t clear your fault code with your manual alone, pick up the phone and call us at 479-422-0390. We’re successful in troubleshooting Indramat errors directly over the phone in many cases. We also offer on-site support when you need it. We offer Indramat factory repair service with a 24-hour turnaround, and we have the nation’s largest supply of replacement units. Call today or contact us online.