One of the great things about Indramat drives is that they hardly ever fail. Indramat made some of the greatest motion control products the world has ever seen, and many of their systems still run reliably to this day. However, few people know how to service or troubleshoot Indramat drives because most operators don’t have the experience. If your Indramat drive needs troubleshooting, the most reliable, convenient, and efficient option is to contact an Indramat professional.
It’s possible to do your own Indramat drive troubleshooting
You can try troubleshooting in house. Look up your system error codes in your Indramat troubleshooting guide and work your way through the possible causes and remedial actions. However, this method almost always takes longer than calling a professional. Troubleshooting in house also comes with a fair amount of risk.
Unless you are familiar with troubleshooting Indramat drives, there will be a significant amount of trial and error. In the end you may need professional support anyway. Time is the biggest factor the cost of downtime. Every second that your machines are down adds financial burden to your business. The price of professional Indramat support is far less than the cost of additional downtime, and it saves money in the end.
Be careful with third parties
Indramat is a specialized system. Someone who works on industrial servo motors doesn’t necessarily know how to troubleshoot or service Indramat products. Again, since Indramat drives don’t fail very often, the issue typically isn’t mechanical. This means that clearing an error code doesn’t usually involve a physical repair. We troubleshoot most Indramat error codes via phone support.
Sometimes the issue does warrant a repair. It’s possible to get a good quality repair with a generic third party, but it’s not guaranteed. Indramat never provided third parties with original parts, and Bosch Rexroth, the company that owns the Indramat brand, doesn’t supply third parties either. Any repairs done by third party shops use salvaged, used, or generic equivalent parts.
Professional support gets you up and running fast
The saying, “you get what you pay for” applies to Indramat troubleshooting, service, and repair. If you try to cut costs and cut corners, you’re going to end up with extra repair costs and preventable downtime in the future. The most economical option is professional troubleshooting support from knowledgeable professionals.
As Indramat specialists, we can provide a fast, accurate diagnosis, troubleshoot the problem, and fast-track an Indramat factory repair or REMAN when necessary. We also have the nation’s largest supply of emergency replacement units for Indramat systems. Call 479-422-0390 for immediate Indramat service or support.