Indramat motion control systems don’t fail very often. There’s no question that reliable and dependable machinery is a good thing, but it does create a problem — most people are at a loss if their Indramat servos start acting up. Avoid these common Indramat repair mistakes and call 479-422-0390 for emergency Indramat support.
Assuming the worst
Don’t overthink Indramat error codes. Your motor isn’t toast just because you’re having that kind of a day. It’s probably a defective cable, loose connection, or cable interference. The most likely cause of the problem usually causes the problem.
Indramat troubleshooting guides list error codes with the most likely cause at the top of the list, and the least likely cause at the bottom. Always start at the top and work your way down. We’re happy to provide our customers with a replacement Indramat manual.
Attempting Indramat repair in-house
We can troubleshoot most Indramat error codes directly over the phone. This means that your system is up and running again as quickly as possible. We deal with Indramat faults and errors on a daily basis, whereas you probably don’t remember the last time that you had to troubleshoot an Indramat error.
Additionally, Indramat systems are not designed to be serviced in the field. If you have a problem with your servo, it must be sent in for a factory repair. We offer Indramat factory repair services with 24-hour turnaround.
Remember, the cost of downtime almost always outweighs the cost of a professional support.
Getting the wrong replacement part
This is a surprisingly common Indramat repair mistake. It’s still possible to get the wrong drive, motor, or control even though you’re a perfectly capable human being who knows how to track down a type code and enter it into a search bar.
The trouble is that you’re not the only one involved in the process. Errors can be made when the type code is put into the system, when the item is put on the shelf, or when it’s pulled off the shelf. There are often dozens of variations for Indramat products, and you won’t necessarily get the right one just because you ordered the right one. Generic third party warehouses that don’t specialize in Indramat systems can mislabel, misread, or otherwise send the wrong part.
Replacing your Indramat drives, controls, and motors with anything other than an exact replacement results in extra downtime and extra cost.
Call 479-422-0390 for immediate Indramat support or repair. We specialize in Indramat motion control systems.