You can buy some surprising things on the internet: dinosaur bones, private islands, mummies, Napoleon’s desk from his exile on St. Helena, and used dentures. If you can think of it, you can probably purchase it online. But just because you can buy something online doesn’t mean that you should. That private island could be sinking, that mummy might be a fake, and there’s no telling where those dentures have been. There are some things you should know if you’re trying to buy Indramat parts online.
Buyer beware
It is possible to buy Indramat parts online. However, Bosch Rexroth — the company that now owns the Indramat name and performs factory repairs for Indramat motion control products — does not sell Indramat parts. They don’t even sell Indramat parts to third parties. This is because they want to control quality maintain Indramat’s reputation for excellence.
So what does this mean for buying spare Indramat parts?
When you purchase Indramat parts and components through a typical third party you’re getting a generic equivalent part, a salvaged Indramat part, or a refurbished part. You are not getting a brand new OEM Indramat part. It’s possible to find salvaged or refurbished parts in good condition. The trouble is that you won’t know what you’re getting until you’ve already made the purchase.
There’s another problem with buying spare Indramat parts. Even if you get the part that you need you still won’t be able to make the repair. Indramat servos are not meant to be repaired in the field, and most people don’t have the training required to perform a quality repair.
Indramat repair is better left to the professionals.
An Indramat factory repair is a better option.
A factory repair performed by trained technicians who specialize in Indramat motion control systems is the most reliable, the fastest, and the most economical option when you need to fix an Indramat drive, motor, or control.
We offer Indramat factory repair services that have your unit restored to like new condition and back in your factory within 24 hours. Call 479-422-0390 for immediate Indramat repair services, or contact us online.