Most people don’t know how to repair an Indramat servo. But that’s OK, because it’s not your job. Only trained Indramat professionals should service Indramat products. Ask yourself these questions before you start tinkering with your motion control system.
Where is your phone?
The quickest, most convenient, most reliable, and most cost-effective way to restore your Indramat system is by calling for professional support. Call 479-422-0390 for immediate Indramat service, or store that number in your phone for your next Indramat emergency.
Are you sure your servo motor is defective?
You’re positive that your servos aren’t working, but that doesn’t mean that there’s a mechanical problem with the motor. The problem could be somewhere else, and the motor may be in fine working condition. Make sure that you have tried to troubleshoot the error before attempting to repair or replace your Indramat servo. We can successfully troubleshoot most error codes over the phone, and we have charter flights available to provide on-site support when you need it.
Are you trained to work on Indramat servos?
Knowing how to operate an Indramat system is not the same things as being able to service and repair an Indramat servo motor. Indramat servos aren’t designed to be serviced in the field, and making repairs to Indramat products requires specialized equipment, skill, and training.
Do you have access to authentic Indramat parts?
Bosch Rexroth, the company that owns the Indramat brand, does not provide Indramat parts or components to third parties. This means that you can’t simply order the parts you need; it also means that your unit will be repaired with salvaged or generic parts if you go to a third party repair service.
How much do you value your servo motor?
Your business relies on your servos running optimally; the financial burden on your business increases with every minute of downtime. Third party Indramat repair comes with a high level of risk. Let us get your system up and running as quickly as possible. We will arrange an Indramat factory repair for you, and provide a replacement unit while you wait. Call 479-422-0390 for 24/7 Indramat support.
Indramat factory repairs restore your component to like new condition. All factory repairs are performed by trained technicians using genuine Indramat parts, and your unit comes back to your factory with a new warranty.