Indramat products are known for their reliability, longevity, and safety. However, the performance and safety of your Indramat system relies on the appropriate use of your Indramat products. Improper use of Indramat drives, controls, and servos compromises system performance, increases the chance of unscheduled downtime, and puts your workers at risk of injury.
Are you misusing your Indramat system?
Sometimes you know when you’re not using machinery the right way; disabling safety mechanisms, or reaching behind protective barriers is clearly a bad idea. Targeting several box fans at your machines because the climate-controlled cabinet stopped working is another obvious example of misuse. It’s not always clear when you’re misusing your machinery, however.
Maybe your servo motor stopped working a couple of years back, and you sent it off to a generic third party repair house for a quick fix. It worked fine for a while, but starting kicking error codes. Eventually, it stopped working altogether.
Simply put, generic third parties cannot provide an adequate repair for Indramat products. Indramat never provided authentic Indramat parts to third parties, and they never authorized third party repair houses. That third party repair house used salvaged or generic equivalent parts, and they performed the repair to their specifications rather than manufacturer specifications.
What is appropriate use?
Your project planning manual laid out what appropriate use for Indramat products means.
- Personnel must be properly trained to use the machinery. This includes knowing how to operate the machinery and understanding of safety instructions. This applies to absolutely anyone who uses the machinery in any way.
- All hardware must remain in the original state. You must not modify machinery in any way—this includes replacing worn or defective parts with generic parts.
- Do not use faulty or damaged products. That servo motor being help together with solder with faulty and damaged.
- Ensure proper installation of all products. There is no such thing as close enough in Industrial motion control.
One of the reasons that Indramat, now Bosch Rexroth, never sold replacement parts or outsourced repairs to third parties is to ensure that all Indramat products meet manufacturer specifications. This guarantees the integrity of your motion control system, and preserves Indramat’s reputation for excellence. We can arrange Indramat factory repair that restores your unit, provides a new factory warranty, and meets original manufacturer specifications.
We offer factory repair services with 24-hour turnaround. Call 479-422-0390 or contact us online for any of your Indramat service needs. We are centrally located in the United States and answer calls 24/7.